WITHIN YOU

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Last Updated: September 11, 2026

Within You, operated by Maria Volkova (“Within You,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit thewithinyou.com, contact Within You, book or purchase a session, complete a client form, or otherwise interact with our services.

By using this website or voluntarily providing personal information, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Telephone number, if provided

• Booking and appointment information

• Services selected or purchased

• Information submitted through contact or booking forms

• Signed client agreements and consent forms

• Communications between you and Within You

• Payment and transaction information

• Recording-consent preferences

• Limited information necessary to determine eligibility for certain services

For services that have eligibility requirements, you may be asked to confirm whether you are currently taking antidepressant medication. Within You does not need or request your diagnosis, dosage, or detailed medical history for this purpose.

Please do not submit medical records or other sensitive health information unless specifically requested and necessary.

2. Payment Information

Payments may be processed through third-party payment processors or payment services integrated with our website.

Within You generally does not directly receive or store your complete credit or debit card number when payment is processed by a third-party payment provider.

Payment providers process information according to their own privacy policies and security practices.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through Wix and other technologies used to operate the website.

This may include:

• IP address

• Browser and device information

• Approximate location derived from an IP address

• Pages viewed and interactions with the website

• Date and time of visits

• Referral information

• Cookies and similar technologies

This information may be used to operate the website, maintain security, understand website performance, and improve the user experience.

4. Cookies and Analytics

Our website may use cookies and similar technologies that are necessary for website functionality, security, booking, payments, analytics, and other website features.

Where required by applicable law, visitors may be provided with options to manage non-essential cookies.

Third-party services integrated into the website may also use their own cookies or similar technologies subject to their respective privacy policies.

5. How We Use Your Information

We may use personal information to:

• Schedule and provide requested sessions

• Communicate with you regarding bookings or inquiries

• Process purchases and payments

• Determine eligibility for services

• Maintain client agreements and consent records

• Provide customer service

• Operate, maintain, and improve the website

• Protect the security and integrity of our services

• Maintain appropriate business and transaction records

• Comply with applicable legal obligations

• Send marketing communications when you have consented to receive them

We will not use health-related eligibility information for advertising or marketing purposes.

6. How Information May Be Shared

Within You does not sell your personal information.

Information may be disclosed to service providers when reasonably necessary to operate our website or business, such as website hosting, booking, payment processing, email, analytics, electronic-signature, or other technology providers.

These third parties may process information according to their own privacy policies and contractual obligations.

Information may also be disclosed where reasonably necessary to comply with applicable law, legal process, court order, governmental request, protect legal rights or safety, investigate suspected fraud or misuse, or establish or defend legal claims.

7. Session Privacy

Private session conversations are treated with discretion and respect.

Within You does not intentionally publish a client's name, image, voice, session details, or identifying information without appropriate permission.

As explained in the Client Agreement, Within You is not a licensed healthcare or psychotherapy provider, and communications with Maria Volkova should not be assumed to carry doctor-patient, psychotherapist-patient, attorney-client, or another professional legal privilege unless applicable law provides otherwise.

8. Recording

A session will not be recorded for content purposes without the consent required under our Client Agreement.

If permission is requested to record Maria Volkova only during a session, the client may accept or decline. Declining recording permission will not prevent the client from receiving an otherwise eligible service.

We will not intentionally include a client's face, name, contact information, or other directly identifying information in published content without separate appropriate authorization.

9. Data Security

We take reasonable measures intended to protect personal information from unauthorized access, disclosure, alteration, or misuse.

However, no internet transmission, electronic communication, website, or data-storage system can be guaranteed to be completely secure.

For this reason, clients should avoid sending unnecessary sensitive personal or medical information through ordinary email or website messages.

The FTC recommends that businesses understand what personal information they hold, retain only what they need, appropriately secure it, and dispose of it when there is no longer a legitimate business need. 

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Different categories of information may be retained for different periods.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it as appropriate.

11. Your Privacy Choices and Rights

Depending upon where you live and applicable law, you may have certain rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may contact Within You regarding a privacy request using the contact information below.

We may need to verify your identity before completing certain requests and may retain information where permitted or required by applicable law.

Florida's privacy statute, where applicable to a covered business, calls for a clear privacy notice describing categories of data processed, processing purposes, consumer-rights procedures, and categories of third parties with whom information is shared. 

12. Marketing Communications

If you voluntarily subscribe to emails, newsletters, promotions, guides, or other marketing communications, we may use your contact information to send those communications.

You may unsubscribe from marketing emails using the unsubscribe option provided in the communication or by contacting us.

Transactional communications concerning appointments, purchases, agreements, or services may still be sent when necessary.

13. Children's Privacy

Within You services are intended for adults 18 years of age or older.

We do not knowingly offer sessions to or intentionally collect personal information through our booking process from individuals under 18.

If we learn that information was collected from a minor contrary to this policy, we may take reasonable steps to delete it.

14. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services.

Within You does not control the privacy practices of independent third parties. Their collection and use of information are governed by their respective privacy policies.

We encourage visitors to review those policies when using third-party services.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or legal requirements.

The revised policy will be posted on this website with an updated “Last Updated” date.

16. Contact

For questions about this Privacy Policy or requests concerning your personal information, please contact:


 

Within You

Maria Volkova
Holistic Spiritual Practitioner

Website: thewithinyou.com
Email: contact.mariavolk@gmail.com